Auto Windscreens is driving forward its strategy to increase marketshare and expand its business. With growing technical and management teams across the UK, it’s embracing the latest technology to enhance the customer experience.
The company, which marked the first anniversary of its acquisition by Markerstudy Group on 28th February 2012, has won an enviable number of fleet and insurance contracts in the past 12 months. Responding to the rising demand for its services it has introduced a regional sales team to support its national force, recruited additional technicians across the country, and boosted employee numbers in the call centre at Chesterfield HQ.
Managing Director, Nigel Davies, said: “We’re operating in a competitive industry but we’ve delivered on every level. I’m extremely proud of the position we occupy in the marketplace.”
Auto Windscreens is also planning to unveil its new-look vans this spring, to feature a smart new livery and QR codes, enabling ‘scan and book’ for glass repair or replacement.
Nigel added: “We’re a forward-thinking company, from capturing essential customer feedback on every job completed, through to the development of QR codes and improvements in smart phone capabilities. We welcome technological advancements and will continue to move with the times to make life easier for our clients.”
The past year has also seen new fitting centres opening in the South East, the East Midlands, Bedfordshire and Wales. For more information about Auto Windscreens, call 0800 999 5000 or visit www.autowindscreens.co.uk.
About Auto Windscreens
Auto Windscreens is owned by Trifords Limited, part of the Markerstudy Group. It is a leading automotive glazing company, serving customers throughout the UK and across all sectors from managed fleet to insurance. With a nationwide network of fitting centres and backed by a fleet of mobile service units, Auto Windscreens is an expert in windscreen repair
and automotive glass replacement. The company head office and dedicated contact centre is based in Chesterfield.
For further information, contact:
Marketing & PR Executive, Markerstudy Group
T: 0844 854 8713