Key People

Russell started his insurance career at Swinton Insurance. After nine years, he joined Auto Indemnity as a Business Development Manager. Russell then moved to AXA Insurance as Commercial Account Manager where he worked with a small panel of key account brokers to secure new and renewal commercial business. Russell joined Markerstudy Group from HSBC, where his position of Business Development Manager involved the provision of insurance products to insurance brokers/intermediaries in the Midlands region. Having joined the Group in January 2009 as Head of Sales, Russell was promoted to the position of Head of Retail in July 2010 following a management restructure and refocusing exercise to improve operational efficiencies.

With over 40 years experience in broking and dealing with all aspects of Personal Lines insurance, Mervyn formed Insurance Connections in 2001. He subsequently sold the company to Markerstudy in 2007 and joined the Retail Division as Operations Director with responsibility for the Insurance Factory brand.

Louise joined a High Street broker in 1998 as a Junior Insurance Advisor. She quickly progressed to the position of Senior Insurance Consultant, acquiring an in depth knowledge and understanding of sales, renewals, underwriting, customer service, finance, FCA Compliance and Back Office procedures over a five year period.

In 2004, Louise moved to Fresh Insurance as Broker Account Manager, where she was subsequently promoted to Operations Manager. Louise joined the retail division of Markerstudy Group in 2009 as Operational Finance Manager.