At Markerstudy Limited we are dedicated to delivering a first class level of service to all policyholders.
However, we accept that things can occasionally go wrong and we would rather be told about any concerns you have.
If a dispute regarding your policy or claim does arise, and it cannot be resolved by reference
to your insurance intermediary/broker, you should address your complaint to:
Markerstudy Customer Relations
PO Box 727
Or call us on 0844 874 0633
Or you can email firstname.lastname@example.org
What we need from you…
Please always quote your policy number and/or claim number as it will help us deal with your enquiry or complaint promptly.
We will be more than happy to try and address any query you have.
If you remain dissatisfied you may refer your complaint to The Financial Ombudsman Service:
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
Telephone: 0800 023 4567
Please click here to view our full Complaint Handling Procedure.