Key People

Wendy joined Markerstudy in 2006, bringing with her over 20 years’ experience in the insurance market. As Group Underwriting Manager, her role combines underwriting with operational responsibility for claims, IT, operations and product development.

Steve has overall responsibility for all group claims activity. His focus is on the strategic development and operational delivery of claims solutions. An advocate for partnering technology with experienced and skilled personnel, Steve’s aim is for a first class claims experience.

With 18 years’ experience in the claims field, Steve has held senior positions with MT Motor Policies, Holdsure, Link Insurance and GHL Insurance Services.

As Group Reinsurance Claims Manager, Paul is tasked with the handling and control of higher value claims.

With over 30 years’ experience of the UK motor insurance market, Paul is recognised for his considerable experience in the management of catastrophic injury claims, particularly those involving spinal cord or brain injury. To this end, he is involved in market initiatives both in the UK and Gibraltar and is a member of several industry groups.

Chris’s insurance career extends over 30 years. Commencing as a trainee Insurance Technician and progressing into management roles, Chris discovered an aptitude for innovative IT solutions and has subsequently worked on a number of system redesign projects.

Chris joined Markerstudy Limited in 2007 as Product Manager. His team is responsible for the development of products, maintenance and accuracy at point of sale and delivery of EDI to the business.

Paul began his insurance career with NEM Insurance in Darlington followed by a brief spell with RAC Insurance Brokers. He then joined Link Insurance in Northallerton, and subsequently relocated to the south of England to become Agency Manager, responsible for the development and maintenance of Link's 3,500 brokers. Following Link's merger with Zenith, Paul remained with the group as Business Development Manager.

Paul joined Markerstudy Limited in January 2009 as Group Business Development Manager.

Neil started his working life as an apprentice aircraft engineer at Gatwick Airport. With the demise of Laker Airways his career path altered and by chance he started working for Lombard Elizabethan. Neil progressed into broking in 1988 but found his true vocation in 2001 upon joining HML Marketing Ltd, in a role similar to his current position.

Neil’s role as Agency Executive for Markerstudy Limited involves the management and development of new and existing accounts with a wide range of professional brokers.

Gavin is a graduate statistician and was employed in numerous statistical roles at General Accident (now Aviva) prior to his appointment as Statistics Manager at Pearl Assurance.

Gavin worked at RBS Insurance for over 10 years in a variety of Pricing, Underwriting, Management Information and Product Management roles.

He was Head of Statistical Support at IAG (UK) before joining GHL Insurance Services in 2009 as Director of Product Development & Distribution, and became part of Markerstudy Group following the acquisition of Zenith in January 2010. Gavin is responsible for both Markerstudy and Zenith brands.

Tim worked on the broking side of the insurance industry for 20 years before relocating from Yorkshire to Kent in 1996 to join Lombard General in the role of Senior Underwriting Assistant, primarily for motorcycle business.

During the ‘noughties’, Tim worked with Chaucer Insurance as Motorcycle Class Underwriter, and subsequently with Link/Zenith as Head of Motorcycle Product.

Tim has remained within the Markerstudy Group beyond the acquisition of Zenith and is now Head of Motorcycle across Markerstudy and Zenith brands.

David started his insurance career at Hastings Insurance Services where he gained experience of both direct and broker business. He then joined Link Insurance shortly before its merger with Zenith, where he worked on private car and specialist schemes. During 2007 David was given responsibility for the Zenith commercial vehicle account.

David became part of the Markerstudy Group in 2010 following the acquisition of Zenith, and is responsible for both Zenith and Markerstudy Solar commercial vehicle products.

Peter has enjoyed more than 30 years in insurance. His experience includes private car and commercial vehicle, from agency set up to building products and policy wordings. He has a particular interest in niche business, from milk floats to stunt vehicles used in TV and film.

Following Group reorganisation, Peter has handed over responsibility for Schemes to our Chelmsford office and now concentrates on Markerstudy’s Private Car account.

Jeff dabbled in Extended Warranty & Private Medical at ITT London & Edinburgh before finding his way to motor insurance. During his 12 years there he gained experience of instalment reconciliations and account queries before progressing to EDI development and then underwriting.

When Aviva purchased L&E in 1999, Jeff moved to Shakespeare Underwriting where he was heavily involved in setting up two CV products. In 2006 he joined Link Insurance, initially with responsibility for CV. Jeff developed Zenith’s new standard PC product launched to market in early 2008.

Steve joined Markerstudy Group in 2010, following nearly 29 years with Ensign/QBE. During this period, he spent 15 years underwriting motor business from around the globe, in several European countries, Australia, New Zealand and Africa.

Steve was one of the Ensign management team that saw the purchase of the Torch motor syndicate in 1999, the same team then carried out a management buyout of Ensign from Limit in 2001, subsequently selling the business to QBE in 2004.

Matt’s involvement in the insurance industry spans over twenty years; from office junior at a small independent City broker, to Branch Manager within the Century Group. A role as Assistant Underwriter at Planet Underwriting Agency followed, progressing to the position of Underwriter at QBE.

In 1998, after a year at Premium Line, Matt was given the opportunity to realise his passion when he entered the world of ‘non-standard motor’!
Matt joined Markerstudy Group in February 2010 with responsibility for Markerstudy’s non-standard Solar PC product.