Meet the Retail Team
Ross
Barrington
Operations Director
With a background in retail banking, Ross joined Capita in May 2011 as
Operations Director for the Lancaster Insurance and Sureterm Direct brands.
In 2012, he joined BDML Connect, initially to manage strategic projects, being
appointed Director of Telematics for BDML in February 2013.
Following Markerstudy’s acquisition in December 2013, Ross was appointed to
the role of Operations Director for BDML. As a result of outstanding
performance, Ross transferred to Retail in May 2015 supporting Russell in
achieving the ambitious growth targets across the division.
07557 565 628
Carl Mannion
Operations Director - Midlands
Carl started his career in insurance at Thames City more
than 25 years ago, where he gained experience and a vast
knowledge of the industry from various roles including
managing regional offices, Sales Manager and Customer
Services Manager. Following Markerstudy's acquisition of
Thames City and The Insurance Factory in 2009,
Carl became Broker Software Manager for Retail,
later being promoted to Operations Director for Retail
in January 2015.
07540 915 420
Russell Bence
Managing Director
Russell started his insurance career at Swinton Insurance.
After nine years, he joined Auto Indemnity as a Business Development
Manager. Russell then moved to AXA Insurance as Commercial Account
Manager. After a spell with HSBC, as Business Development Manager
providing insurance products to brokers and intermediaries in the
Midlands, Russell joined the Retail Division of Markerstudy Group in
January 2009 as Head of Sales. He was promoted to Managing Director of
the Retail Division in November 2013.
07912 273 008
Richard
Morley
Operations Director
Lancaster and SuretermDirect
Richard started his career with Adrian Flux,
working in the Classic Car and Motorbike teams
before moving to Direct Choice in 1997, and taking
on the role of Call Centre Manager in 2006. In 2009
Richard joined Sureterm Direct as Call Centre
Manager and became Head of Operations for
Lancaster and Sureterm Direct in 2012.
Markerstudy acquired Lancaster and Sureterm
Direct in 2013 and Richard was promoted to
Operations Director in May 2014.
07881 354 258
Neil Muldoon
Operations Director
Neil started his career with Swinton Insurance,
moving to Central Insurance and later joining
Bennetts in 1996 before progressing through a
number of roles to that of Supervisor within BGL.
In 2004 Neil joined CIA Insurance as Brand Manager
for Virgin Bikes Insurance, and was subsequently
promoted to Head of Sales with responsibility for
Honda, Yamaha, CIA and Virgin. Neil joined The
Policy Shop in 2006 in the role of General Manager
and was promoted to Operations Director
in October 2013.
07966 220 282
