1. Who do I speak with if I need an override code/ I have an Underwriting query?
For any queries relating to new or existing policies, please contact our Broker Services Helpdesk on 01227 284 040 option 2 for policies
Alternatively, please email the team on processing@markerstudy.com
2. How does a policy holder make a claim/ How does a broker report a claim on behalf of a policy holder?
Please call Markerstudy Claims Line on 0344 873 8184.
3. How do I update my details, (including changing my address, my software house details, my trading name, or if there is a change in my company status)?
Please email brokermanagement@markerstudy.com
4. Where can I get a copy of your Terms of Business Agreement?
Our terms of business agreement is available to view online here
5. How do I view policy documents?
Policy books, IPIDs and Key Facts can be viewed online here
6. How do I become an agent?
You can apply to become an agent with Markerstudy by completing our online questionnaire here
7. Where do we gain product information?
All product details available can be viewed here
8. How do I order a Cover Note book?
For improved convenience and efficiency, we now have an online cover note facility that replaces paper versions. This is available on our Broker Hub. All users within your business can register by using a unique business registration code which you can request by emailing brokermanagement@markerstudy.com.
