Update Your Policy

Update Your Policy

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Insurance Broker Benefits

Insurance Broker Benefits

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Obtaining an Insurance Quote

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Had an Accident

Had an Accident

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Insurance Broker Benefits

Insurance Broker Benefits

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Keeping Costs Down

Keeping Costs Down

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COVID-19 CUSTOMER UPDATE

We are closely monitoring the COVID-19 situation and following all guidance and advice issued by the UK government and industry bodies, including the Association of British Insurers (ABI), the British Insurance Brokers’ Association (BIBA) and the Financial Conduct Authority (FCA).

During these unprecedented times, we are taking action to maintain our service to you, whilst prioritising the welfare and safety of our staff.

We will continue to do all that we can to minimise disruption and ensure that our operation remains as unaffected as possible for policyholders. We will be offering a range of communication channels to support a potential decrease in our telephony capability, and encouraging greater use of e-mail, live chat and forums which can be accessed via https://www.markerstudy.com/policyholders/guidance/how-to-make-a-claim

 

CONTACTING US:

Our aim is to operate ‘Business as Usual’ throughout – providing a 24/7, 365 days a year service to our policyholders.  However, there may be times when we encounter a drop in staff numbers due to sickness absence/self-isolating. To help us deliver the best service to you, we ask that during this time:

We have pledged our support of measures recommended by the ABI, and emphasis will be placed on getting our policyholders back on the road following a claim, and supporting those who are vulnerable, or suffering financial hardship.

We really appreciate your patience and understanding during this difficult time.

Guidance

Guidance

Our Guidance section helps you find policy documents, learn how to make a claim and how to find a suitable broker, as well as a range of other useful information guides.

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Resources

Resources

We’ve created a number of resources for you to use as guidance. You should always take care while driving to ensure you remain safe on the roads.

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